Hi. I'm Skip...

Rocket scientist...tech geek...husband...Dad. The name of my site refers to a line from my favorite movie. See my 1st blog post for more on the genesis of the name, but essentially it means don't EVER hold back.

Mac App Store Refunds

Mac App Store Refunds

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This past weekend I did a nuke and pave of my Mac, which means I totally wiped the computer and did a fresh install of the operating system. As I was re-installing applications I made a couple of really stupid mistakes. I ended up accidentally purchasing $50 worth of apps from the Mac App Store. One app I had previously purchased from the Mac App Store, but the store didn't recognize this because family sharing wasn't properly configured on the Mac yet. The other app I purchased was an app that I thought I had previously purchased from the Mac App Store but I had actually purchased directly from the company's website. I figured I had just made a couple of stupid mistakes that cost me $50.

So I contacted Apple via email and told them what I had done and asked them if there was anything they could do. I got an email back within 24 hours saying they were processing a full refund for me...no questions asked. I'm guessing they were able to look at my account and see that I had indeed purchased both of these app in the past, one using my correct Apple ID and the other app I had purchased previous versions of through the App Store. But I was expected Apple to ask for some kind of proof from me rather than do it themselves. Who knows, maybe they didn't do any checking at all. Either way I was pleasantly surprised that they just took care of it.

Say what you will about the Mac App Store (trust me I have plenty of complaints), but being able to get your money back after making some accidental purchases is really nice. If you find yourself in a similar situation with either the Mac App Store or the iOS App Store don't hesitate to contact Apple and ask for a refund...you just might get it.

Traveling to a Planet Orbiting Another Star

Traveling to a Planet Orbiting Another Star

Apple Watch Heart Rate Glitch

Apple Watch Heart Rate Glitch

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