What’s Inside Every iPhone, From Retina Displays to Cameras

The linked article below is a collaborative effort by Bloomberg and iFixit that looks at the entire history of the iPhone and all the various technologies and components that have comprised every major release (the “s” versions of the iPhone will be added later). The graphics and information on this site are superb. I’ll warn you, if you go to this site you will spend way more time clicking and reading that you think. Enjoy...

Linked Article: https://www.bloomberg.com/features/apple-iphone-guts/

A Developer Doing The Right Thing: Bombich Software

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I just wanted to share with all of you a really good customer experience I had with Bombich Software (the developer behind Carbon Copy Cloner). When developers go the extra mile they deserve a big thank you from their customers...

I use an app called Carbon Copy Cloner to backup all of my computers to an external hard drive that I then store offsite. So the other morning I was rushing around like I do most weekday mornings and was trying to get a backup performed before I drove into work and I was presented with a very familiar looking pop up window. Carbon Copy Cloner is an app that is updated on a very regular basis, so pretty much every time I open the app I have an update to download. So I didn’t think anything about it and hit the update button. But this time the update was more than just a simple update, it was an upgrade to a major revision of Carbon Copy Cloner. In fact, it was a paid upgrade. So much to my surprise I was presented with an option to either join a free trial of the software or purchase an upgrade license. Below is a screenshot showing what a normal software update notice looks like (on the left) and the paid upgrade notice (on the right). Had I not been in such a hurry and actually read the notice it would have been obvious to me, but when you get a pop up every time the application loads and it has always just been a minor software update that is what you expect it to be.

These are screenshots of what the pop up notices used to look like. The one on the right is what I was presented with when I accidentally upgraded

These are screenshots of what the pop up notices used to look like. The one on the right is what I was presented with when I accidentally upgraded

If you follow my blog you know that I am a huge supported or developers. I don’t hesitate to pay for relatively high-end applications if they are high quality and provide me with an important service. Carbon Copy Cloner is most certainly one of those apps I don’t blink an eye at paying for. But being surprised by a paid upgrade when all I wanted to do was perform a quick backup was quite aggravating. So I emailed the developer my displeasure at (in my opinion) being tricked into upgrading.

Very quickly after sending in my complaint I got a response from Mike at Bombich Software (the developer behind Carbon Copy Cloner):

“I'm sorry if you felt tricked, I was definitely going for a very different look with the upgrade notice (see the comparison in the attached screenshot). I used red text to draw attention to the detail about the new version being a paid upgrade. If you can think of anything else that might be helpful to make that stand out yet more, I'd really appreciate the feedback.”

So I emailed Mike back and suggested that he make the paid upgrade a totally different pop up window that is presented to the user after any minor software update window is presented. Later that day I got a response from Mike:

“Thanks for the feedback. I pulled the upgrade notice yesterday and I've been doing exactly what you suggested – working on a separate window to present the upgrade. I want to make it 100% clear that you're downloading a trial of a completely new version. I think it will be unmistakable with my changes.”

So thank you Mike and Bombich Software for going the extra mile to do the right thing and make sure that the difference between a software update and a software paid upgrade is very clear to your customers. I’m a little embarrassed that I didn’t read the pop up and just hit update. I’m a tech guy and I know better than to do that (or at least I thought I did). I was in a hurry and I take full responsibility for not paying attention. But I’m glad I brought this to the attention of Bombich Software so hopefully others don’t make the same mistake I did. I say mistake, but let me clarify. I will most definitely be paying to upgrade to the next major version of Carbon Copy Cloner (it is fantastic software and provides me with a very critical functionality). I just wasn’t meaning to do it as I was trying to get out the door that morning.

Series 3 Apple Watch & Enterprise iPhones

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Even though I called both Apple and AT&T before buying the Series 3 Apple Watch to pair with my work provided iPhone I still got a surprise. In the week or so leading up to the release of the Apple Watch Series 3 there wasn’t a ton of information about how exactly the new Series 3 Apple Watch would be making and receiving phone calls. Turns out the new Apple Watch is using a form of wi-fi calling. In other words, the watch is using cellular data to make a phone call in the same way your iPhone can when it doesn’t have a cell signal but is connected to wi-fi. But in order to make all this happen (and in fact in order to even setup the Series 3 with cellular data) the iPhone you are pairing your new Series 3 Apple Watch with must have the wi-fi calling feature enabled. Each cellular company calls this feature something different (on AT&T it is called NumberSync). If you have a personal account with AT&T (and I assume with the other cellular providers as well), enabling this feature is very simple and doesn’t cost anything. But if your iPhone is on an enterprise account (provided by your employer) then this may not be an option your employer can enable. Turns out if you dig hard enough you can actually find this guidance on Apple’s support pages:

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So since I can’t enable NumberSync on my work provided iPhone I’m not able to use my Apple Watch Series 3 with my work iPhone. I just wanted to share this others out there in case they were thinking of doing the same thing. Make sure you check with your work IT department to see if your work provided iPhone can be configured properly to work with a Series 3 Apple Watch before you buy the Apple Watch.

You Can Use AirPods on Airplanes

The Mac Observer (see linked article below) has a great piece on how you are able to use Bluetooth headphones like Apple’s AirPods on an airplane. Most people think that once you turn on Airplane mode you can’t use Bluetooth but that isn’t the case.

One thing this article doesn’t mention is a new feature in iOS 11 that leaves Bluetooth on when you are currently using Bluetooth headphones and enter into Airplane mode. It used to be that when you did that your headphones would stop working until you manually turned back on Bluetooth after enabling Airplane mode. But with iOS 11 it puts you into Airplane mode without severing the Bluetooth connection.

Linked Article: [https://www.macobserver.com/tips/quick-tip/airpods-airplane/?utm\_source=macobserver&utm\_medium=rss&utm\_campaign=rss\_everything]

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